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Frequently Asked Questions
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Communication is paramount. We promise to keep you fully informed through weekly phone calls, emails or mailings at a minimum. During the listing or buying process, you can expect frequent updates on showings, new listings, marketing efforts and more. Additionally, our team approach ensures there is always someone available to answer your questions promptly.
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Our role is to be your partner for life when it comes to real estate decisions. Even after closing, we can provide annual home value assessments if you’d like, contractor recommendations, moving resources, area guidance and more as you settle into your new community. We can also connect you with top agents across the country through our network if you ever need to buy or sell elsewhere.
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Absolutely. We have an extensive collection of over 100 five-star reviews online from satisfied clients who rave about our attentive service, local expertise and successful results. You can find video testimonials on our website as well as written reviews on Google, Zillow, Facebook and more. We also have hundreds of handwritten testimonials we'd be happy to share.
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We pride ourselves on our responsiveness. You can expect a response to emails within 2 business hours, and we aim to answer calls immediately or return voicemails within 1 hour during business hours. Even outside of typical Monday-Friday 7:30am-7:30pm hours, we monitor communications and can schedule consultations in the evenings or weekends by appointment to best accommodate you.
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The most direct way to reach our team is by calling our office number during business hours. You can also email us at any time. We are relatively active on our business Facebook and Instagram pages as well, for non-urgent matters. Whatever communication method you prefer, we'll make sure you receive a timely response.
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Our brokerage was founded in Maspeth, Queens in 2006. However, our team of agents has a combined 40+ years of experience serving the Queens, Brooklyn and Long Island area real estate market. We are truly locals who live and work in the neighborhoods we represent.